FAQ’s

Q. What formats do you offer?
A. All designs are available in PES, HUS, EXP, JEF, VIP, SEW, XXX, DST. 
   We have also added VP3 due to popular demand, however take note that all designs
   have not yet been converted to include the VP3 format so you will need to check
   each listing to make sure it is included. 

Q. Do I have to have a PayPal account to purchase designs?
A. No you do not have to have an account. There is an option when sent to the Paypal
   site to enter your credit/debit card information. 

Q. How many times can I download a design?
A. Downloads currently do not expire. So you may download them as needed. However, 
   please be aware that in the event of needing to upgrade or change servers that this
   may change. So it is best to download a copy to an external hard drive or other back 
   up media so you always have a copy. 

Q. When I stitched out the design it doesn't look like yours. What did I do wrong?
A. The majority of errors occur due to stabilization issues. Such as using the wrong
   stabilizer for the material that you are stitching the design on.  

Q. Am I allowed to sell the stitched out designs?
A. Absolutely! You are allowed to sell ONLY the stitched out designs. You are not allowed
   to sell, trade, give away, or exchange the digital embroidery designs themselves.

Q. Do your fonts include the BX format?
A. Yes and No. Many of them do include the BX format however there are many that don't. Most
   of the fonts were digitized prior to the BX format existing. As time allows however, we are
   converting them to include the BX format. Until then you will need to read the listing to 
   make sure the BX format is included. 

Q. Can you tell me the name of the fonts that you use?
A. We appreciate that you enjoy our designs. However, due to the number of different fonts, 
   etc. that we use it is too time consuming to stop what we are doing to look up this 
   information. We apologize ahead of time.

Q. Can I use your photos to show customers what options they have?
A. Yes, you can use our photos as long as the Sew Fun Fonts brand remains in the photos. 
   However, we have a limited use policy when using our photos. Once you have had a chance
   to stitch out the design(s) yourself, you will need to replace our photo with your own 
   photo.